Shipping policy

SHIPPING POLICY

PROCESSING TIME

Most orders are processed within 2 to 3 business days.

For personalized items that require proof approval, processing begins after the proof has been approved. Delays in proof approval may affect the estimated ship date.

Business days do not include weekends or holidays.

SHIPPING METHODS

Orders are shipped from Arizona.

USPS Ground Advantage usually takes approximately 3 to 7 business days after shipment.

USPS Priority Mail usually takes approximately 2 to 4 business days after shipment and may be selected at checkout when available.

Shipping times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier volume, or other circumstances outside of our control.

SHIPPING ADDRESS

Please make sure your shipping address is correct before placing your order.

We are not responsible for delays or delivery issues caused by an incorrect or incomplete address provided at checkout.

If an order is returned due to an incorrect address, additional shipping charges may apply before the order can be shipped again.

TRACKING

Tracking information will be provided once your order has shipped.

Please allow up to 24 hours for tracking updates to appear after the shipping label has been created.

LOST, DELAYED, OR DELIVERED PACKAGES

Once a package has been accepted by the shipping carrier, delivery is handled by the carrier.

If your package is delayed, please check the tracking information and contact the carrier first.

If tracking shows the package as delivered but you cannot locate it, please check with household members, neighbors, and your local post office.

DAMAGED ORDERS

If your order arrives damaged, please contact us within 3 days of delivery and include clear photos of the item and packaging so we can review the issue.

QUESTIONS

Please contact us with any shipping questions. We will be happy to help whenever possible.